You’re Losing Money & There’s Something You Can Do About It

Incivility, or bad professional manners, are costing you. These costs are often camouflaged in culture; and as culture affects performance, performance affects the bottom line. Our solution provides clear and measurable results that will not only save you money but increase your performance.

Call Us at

435-849-6262

Name

First Name

Last Name

Email Address

Message

Phone

(###)

###

####

Here’s How It Works

To counter the rising tide of incivility at work, our team has developed a novel approach to building cultures of productivity and collaboration with a combination of fresh, insightful and witty content that address some of the most common challenges our clients face, then we paired those illustrations with micro-training that equips teams with insights and tools to strengthen relationships, improve collaboration, and build team momentum.

Our Content is unique and approachable at any level of the organization

Our illustrations comically establish common ground, [behavioral] standards everyone will agree to.

Our content provides relevant training and tools to correct destructive behaviors at work.

We’re in the business of strengthening relationships, improving collaboration, and building team momentum.

Our team has experience developing courses for Bain & Company, ExxonMobil, Haliburton, and industry leaders across a wide array of industries.

Here’s What Others Have to Say

Many managers would say that incivility is wrong, but not all recognize that it has tangible costs.

Targets of incivility often punish their offenders and the organization, although most hide or bury their feelings and don’t necessarily think of their actions as revenge.

Through a poll of 800 managers and employees in 17 industries, we learned just how people’s reactions play out.

Among workers who’ve been on the receiving end of incivility:

48% intentionally decreased their work effort.
47% intentionally decreased the time spent at work.
38% intentionally decreased the quality of their work.
80% lost work time worrying about the incident.
63% lost work time avoiding the offender.
66% said that their performance declined.
78% said that their commitment to the organization declined.
12% said that they left their job because of the uncivil treatment.
25% admitted to taking their frustration out on customers.

Porath and Pearson state that … an uncivil workplace reduces productivity and workers spend time looking for other jobs or helping others to do so.

In addition, according to Porath and Pearson’s research, 80 percent of employees who were victims of insults or bullying in the workplace lost valuable work time worrying about the incident, and 78 percent said their commitment to the organization declined.

Study: Turnover costs employers $15,000 per worker

Employee Benefit News (EBN) reports that it costs employers 33% of a worker's annual salary to hire a replacement if that worker leaves. In dollar figures, the replacement cost is $15,000 per person for an employee earning a median salary of $45,000 a year, according to the Work Institute’s 2017 Retention Report.

The study of 34,000 respondents concluded that 75% of the causes of employee turnover are preventable.

The study also highlighted turnover's indirect costs, or “productivity costs,” says EBN. Indirect costs stem from knowledge lost when employees leave, the time spent finding a replacement and the time new hires need to become fully functional.

In exit interviews, the top reasons survey respondents gave for leaving their jobs were career development (22%), work-life balance (12%), managers' behavior (11%), compensation and benefits (9%) and well-being (9%).

Industry leaders agree with us: