The Cost of Incivility

This introductory module explores several facets of incivility and its effect on team dynamics.

KEY CONCEPTS

• Recognizing the many faces of incivility

• Group exercise: identifying/classifying uncivil behavior

• Understanding the price of incivility

• Social experiment (3 videos)

• The collateral effect of incivility

• Exploring the root cause of incivility

• Toxic culture assessment

• Understanding the difference between toxic and hostile

• Preventing/repairing hostile work environments

• Addressing the root cause of incivility

• How the VWS Training Series works