Keeping Quiet vs Speaking Up
COURSE OVERVIEW
As part of our communication series, this course examines two scenarios where communication had a significant impact on outcomes. Your team then look at ways to better understand when to speak up and when to be quiet.
KEY CONCEPTS
When to listen, when to speak up
Example of when it’s good to stop talking
Extreme consequences resulting from miscommunication
Master the art of speaking up
When to speak up
LEARNING OBJECTIVES
Discover how to use your voice for individual, team and organizational improvement
Learn appropriate ways to determine when to make your voice or opinion heard