Roundtable Discussion: Empathy In Conflict Resolution

At Values Worth Sharing, we continue our ongoing exploration of dealing with conflict and incivility.

We’re building a course on the role empathy plays in conflict resolution and hosted a 60-minute webinar roundtable where listened intently to the voice, ideas and lived experiences of leaders in the field.

As respected friends, colleagues and leaders, we valued their opinion, insight, and experience.

Here are some of the questions we discussed:

• How do you manage conflict?

• What's the most important thing you've learned about difficult conversations or managing conflict?

• What role has empathy played in your ability (or lack thereof) to resolve conflict?

• What do you do for yourself and/or for your teams to develop empathy?

• What's preventing you or your teams from being better at conflict resolution?